About Us Bikes and Prices Delivery and Hubs Navigation Accommodation Contact Gallery Contact us today for your own personalised adventure .. After having gleaned enough information from this website and are satisfied that we might be able to provide the services that you need for your holiday or tour, contact us about what you need and we will find the right services for you. Email is often the easiest way to contact us since we can refer back to previous emails to be sure that nothing is forgotten. Ask all the questions that you want because we want to make sure that you will be completely satisfied with our services and that they allow you to have the holiday that you want. Send us an email : info@bike-bus.co.uk You shall receive an email reply under 2 days. Cycling logistics for the independant cyclist The services that we provide here are best suited to those of you who wish to organise your own bicycle tour for several days or for those who just want to hire bikes for a day or more. You will have an idea of what you want to do, be it a one base holiday or a multi-base tour or just two days cycling somewhere, and then we'll work around your plans, delivering the bikes to where you need them and collecting them again from where you end up. Being a small company, we are very flexible and will go out of our way to accommodate most itineraries that you have designed. To complement your tour, choose from our logistic services such as route planning, accommodation suggestions, baggage transfers and storage, breakdown assistance, and taxi services. The Reservation Quote Several emails later, we hope you will have decided to reserve with us. There will be a reservation quote (format Exel) attached to your emails containing all the details of our services that you requested, and so all that remains is for you to confirm the reservation. To confirm the reservation, you must send a security deposit of 100 euros per adult bike (200 euros for the touring, road and F/S mountain bikes) and 50 euros per child bike. This amount will be stated at the bottom of your reservation quote. To facilitate this payment, we will send you an email via PayPal. This deposit will be returned at the end of your rental period according to our Terms and Conditions (maximum 30 days), but usually within one week. Once you have confirmed, you can still make minor changes to your reservation, and we'll endeavour to fit these into our schedules. The full rental fee will be due on delivery of your bikes. When we meet ... Once you have arrived at your accommodation or at the place where you wish to start you tour in the Dordogne, we deliver the bikes and accessories to you at the time stated on your reservation form. A little patience might be required for the delivery, as this may be the first time we deliver to this address. Once we meet, we will spend some time preparing the bikes, expaining how they work and adjusting them to fit each of you. This is the moment for you to ask any bike specific questions, to fit your pedals or saddles if you have brought them, how to fix a puncture, how to attach the panniers on, how the gears work, and why the french like to have their brake levers the other way around ! There will be paperwork to be completed. We will go through the reservation form together to be sure that we are all working to the same plan. We could spend some time also preparing your route if you wish, I may have some good suggestions for you, and then one responsible member of your group must read and sign the Declaration Form and show some ID for the safe return of all the equipment hired. Finally, payment of the reservation is due at this time also. This can be paid by cheque or by cash in Euros or by credit card. Good Luck for planning your holiday and I hope to see you in the Dordogne sometime soon.